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ULTIMATE CUSTOMER EXPERIENCE

Fusion Cycles
4.4
Based on 512 reviews
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Jory Siclait
Jory Siclait
19:57 29 Nov 21
Erin and her staff are absolutely the best. Hands down some of the best customer service I have see. Keep up the good... work guy.read more
Anti-Socialist Social Club (OGxKuda)
Anti-Socialist Social Club (OGxKuda)
02:12 31 Oct 21
I went in to get a TBR7 and left with one! The staff is amazing! Mike was the sales men who got me all set up and he... made the process so easy and smooth. I get off at 5:30 everyday so it’s hard for me to get there before they close and he was willing to stay late so I was able to sign all the paperwork. And today I went to go pick it up after inspection they had to do a few things to the bike before I was able to get it and I let them know I was going on vacation and they were able to get it done in a few hours. Customer service is A1 here! Josh even helped me learn how to go from 1st to second without staling out even after they were closed. Amazing people the owner even came out to chat with me for a minute. 10/10 !!!This is the first review Iv ever done and I’m glad it was them.!!!read more
Dargon
Dargon
01:28 31 Oct 21
Excellent Staff, very friendly and knowledgeable.They know their product and they know it well.Answered all of... questions and got me approved for financing in a snap.They Cary a Very good product, I couldn't be happier with my TBR-7 250!I would Highly recommend purchasing from these people as they will take Very good care of you!read more
kimberly quimby
kimberly quimby
20:12 21 Oct 21
Thank you so much Sam D. We took our sons go kart to be fixed and he had it done in no time. All other employees were... great and helpful to. Definitely will be back.read more
Sensay Javier
Sensay Javier
04:11 09 Oct 21
The staff could definitely do better. I will be looking somewhere else to take my bike. They sell chinese bikes but... they are not familiar with all models. A great mechanic would diagnose something with no charge and actually fix the problem for a reasonable price. Instead of being organized, they didn't return some of my parts probably because they lost them or kept them for themselves. I don't like taking my bike to them because none of the mechanics stood up and gave me the real run down about my bike. Im not a difficult customer and I don't have a problem paying someone for real service but don't have me pay for something that you didn't truly fix. The issue with my bike seems minor and I'm still not in the clear. I appreciate your poor attempt to help.read more
Chris Brown
Chris Brown
19:30 02 Sep 21
Wonderful people! Honest & Forthright. It’s the only trusted place I will ever buy these type of cycles. Great Job Guys... & Gals!!read more
Jasmine Haynes
Jasmine Haynes
17:52 16 Aug 21
I bought my moped from here, everyone was really nice and I was able to receive it next day in perfect condition.... Definitely would purchase from here again! I recommend this place for first time buyers because they go through everything! 🥳😊 when you go in I suggest you ask for Brodie!read more
SassyKay TheBoss
SassyKay TheBoss
14:20 03 Aug 21
Great Customer Service, They all go above and beyond! Mr. Davis made sure my boys and myself were knowledgeable about... our ATV & Dirt Bikes, he took his time to explain the usage, operations, and even gave them a few pointers! Super excited about this purchase! We will definitely be back to purchase a few more items and overly excited to refer people! Thank You All So Much, Y'all Make A Great Team!!!read more
Big Bear
Big Bear
10:40 31 Jul 21
Want to say thank you for making my grandsons birthday super special. Your customer service is completely out of this... world. You went above and beyond to make it happen. Hunter and Erin I can't thank you enough for your time, help and guidance. Josh, a big thank you to for helping my grandson with a birthday he will remember as the best one ever. You all are truly the dream team. Thank you again for all you have done and I will be back to see you..... Again Hunter, Erin and Josh...A Big Thank you....read more
Trip4DazE
Trip4DazE
19:40 19 Jul 21
First time being here today. Was greeted as soon as I arrived. Had to get repairs done on my Moped. Was helped... unloading and told step by step on the process of the repairs. Great environment to be in and good people to be around. Very awesome experience. Highly recommend.read more
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