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ULTIMATE CUSTOMER EXPERIENCE

Fusion Cycles
4.4
Based on 495 reviews
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Sensay Javier
Sensay Javier
04:11 09 Oct 21
The staff could definitely do better. I will be looking somewhere else to take my bike. They sell chinese bikes but... they are not familiar with all models. A great mechanic would diagnose something with no charge and actually fix the problem for a reasonable price. Instead of being organized, they didn't return some of my parts probably because they lost them or kept them for themselves. I don't like taking my bike to them because none of the mechanics stood up and gave me the real run down about my bike. Im not a difficult customer and I don't have a problem paying someone for real service but don't have me pay for something that you didn't truly fix. The issue with my bike seems minor and I'm still not in the clear. I appreciate your poor attempt to help.read more
Chris Brown
Chris Brown
19:30 02 Sep 21
Wonderful people! Honest & Forthright. It’s the only trusted place I will ever buy these type of cycles. Great Job Guys... & Gals!!read more
Jasmine Haynes
Jasmine Haynes
17:52 16 Aug 21
I bought my moped from here, everyone was really nice and I was able to receive it next day in perfect condition.... Definitely would purchase from here again! I recommend this place for first time buyers because they go through everything! 🥳😊 when you go in I suggest you ask for Brodie!read more
SassyKay TheBoss
SassyKay TheBoss
14:20 03 Aug 21
Great Customer Service, They all go above and beyond! Mr. Davis made sure my boys and myself were knowledgeable about... our ATV & Dirt Bikes, he took his time to explain the usage, operations, and even gave them a few pointers! Super excited about this purchase! We will definitely be back to purchase a few more items and overly excited to refer people! Thank You All So Much, Y'all Make A Great Team!!!read more
Big Bear
Big Bear
10:40 31 Jul 21
Want to say thank you for making my grandsons birthday super special. Your customer service is completely out of this... world. You went above and beyond to make it happen. Hunter and Erin I can't thank you enough for your time, help and guidance. Josh, a big thank you to for helping my grandson with a birthday he will remember as the best one ever. You all are truly the dream team. Thank you again for all you have done and I will be back to see you..... Again Hunter, Erin and Josh...A Big Thank you....read more
Trip4DazE
Trip4DazE
19:40 19 Jul 21
First time being here today. Was greeted as soon as I arrived. Had to get repairs done on my Moped. Was helped... unloading and told step by step on the process of the repairs. Great environment to be in and good people to be around. Very awesome experience. Highly recommend.read more
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